Shipping policy
Thank you for shopping with us. We are committed to preparing and delivering your order as quickly as possible.
Processing Time
All orders are processed within 3–7 business days. Processing times may vary depending on order volume, holidays, or product availability.
Shipping Time
Once your order has been processed and shipped, delivery typically takes 7–10 business days depending on your location and the shipping carrier.
Please note that in some cases, delivery may take up to 1–1.5 weeks after the order has been shipped.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email so you can monitor the progress of your delivery.
Shipping Delays
While we do our best to deliver orders on time, shipping delays may occasionally occur due to:
- High order volume
- Weather conditions
- Carrier delays
- Holidays
We appreciate your patience and understanding.
Incorrect Address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
Contact Us
If you have any questions regarding your shipment, please contact us:
Email: OfficialSinae@gmail.com
Business Name: SINAE